ARC Fitness Privacy Policy

Last Updated: July 2025

Introduction

ARC Fitness ("ARC", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the ARC mobile app and its services.

1. Information We Collect

Personal Information:

  • Name, email address, username
  • Demographics: age, height, weight, gender
  • Fitness and nutrition data (e.g., workouts, meals, goals)
  • Messages and chats with the AI assistant
  • Device and usage data (e.g., IP address, OS version)

Health Data:

ARC may collect health-related information. We are not a healthcare provider and not subject to HIPAA. By using ARC, you consent to our use of this data for fitness purposes only.

2. How We Use Your Information

We use your data to:

  • Deliver personalized fitness and nutrition guidance
  • Power AI chat and recommendations
  • Monitor and improve app performance
  • Provide progress and goal tracking
  • Communicate updates and changes
  • Detect and prevent abuse or fraud
  • Comply with applicable legal obligations

3. AI Technology Use

AI features are provided via third-party services (e.g., OpenAI). Messages may be:

  • Sent securely to AI providers
  • Used to generate responses
  • Anonymized to improve performance (if applicable)

We do not use your data to train AI models without your explicit permission.

4. Analytics and Tracking

We use third-party tools (like Firebase) to:

  • Track bugs and crashes
  • Analyze app usage trends
  • Improve your experience

No personal health data or conversations are tracked for advertising.

5. Data Sharing

We do not sell your data. We may share limited information with:

  • AI technology providers
  • Analytics and performance services
  • Apple for payment processing (Apple Pay only)
  • Legal authorities if required

All third-party partners must adhere to strict data protection policies.

6. Your Rights

Depending on your region (e.g., GDPR or CCPA), you may:

  • Access or update your personal data
  • Delete your account and associated data
  • Export your data
  • Object to or restrict processing
  • Withdraw consent

To request any of the above, contact us at:

7. Data Retention

We retain your data only while your account is active.

When you delete your account, all associated personal data is immediately and permanently deleted from our systems, except where limited retention is required by law (e.g., for fraud prevention or legal compliance).

8. Children's Privacy

ARC is for users aged 13 and older. We do not knowingly collect data from children under 13. If such data is found, we delete it immediately.

9. Data Security

We use industry-standard security measures, including:

  • Encrypted storage and transmission
  • Secure authentication systems
  • Access controls and audits

While we do our best to protect your data, no system is 100% secure.

10. Changes to This Policy

We may update this policy occasionally. Significant changes will be shared via the app or email. Continued use means you accept the new terms.

11. Contact Us

If you have any questions about this Privacy Policy:

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